About data processing
Our webshop has been developed with software from WooCommerce, we have chosen Mind Your Own Business for our web hosting. Personal data that you make available to us for the benefit of our services will be shared with this party. Mind Your Own Business has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Mind Your Own Business is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.
Webhosting Mind Your Own Business
We purchase web hosting and email services from Mind Your Own Business. Mind Your Own Business processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. Mind Your Own Business has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Mind Your Own Business is obliged to observe secrecy on the basis of the agreement. E-mail and mailing lists We use the services of . This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. does not have access to our mailbox and we treat all our e-mail traffic confidentially.
Payment processors Mollie
We use the Mollie platform to handle (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data longer than permitted by law.
We collect reviews through the platform of Google.[Google] If you leave a review via [Google] you are required to provide your name and e-mail address. [Google] shares this information with us so that we can link the review to your order. [Google] also publishes your name on its own website. In some cases, [Google] may contact you to clarify your review. In the event that we invite you to leave a review, we will share your name and email address with Google. They only use this information for the purpose of inviting you to leave a review. [Google] has taken appropriate technical and organizational measures to protect your personal data. [Google] reserves the right to engage third parties for the provision of the service, which we rely on [Google] given permission. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which Google engages third parties.
Shipping and logistics Billing and accounting External sales channels Purpose of data processing General purpose of processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information – other than at your request – to contact you at a later time, we will ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation. Automatically collected data Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data. Participation in tax and criminal investigation In some cases, Be Quantum Mind / Een Beter Plan / Christophe Dierckx may be obliged to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your order.
Under the applicable Belgian and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have stored this data, at the e-mail address known to us.
Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjusted. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us. Right to restriction of processing You always have the right to limit the data that we process or have processed that relate to your person or can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to portability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, be carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In some cases you have the right to object to the processing of your personal data by or on behalf of Be Quantum Mind / Een Beter Plan / Christophe Dierckx. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently suspend the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
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